Found a DispoTag in your package? Click here →
Found one of these in your package?

It's a package tracker.
You're all good.

The sender of your package tucked this small tag inside so they could make sure your order arrived safely. It tracked the package — not you. Here's everything you might want to know about it.

A DispoTag — a small white tag with the DispoTag logo, a QR code, and a printed ID
A DispoTag — about the size of a postage stamp, with its ID printed on the front.
Tracked the packageNever you or your home
No camera or micIt can't see or hear anything
Its job is doneIt only tracked this delivery
Safe to tossRecycle it where you can

So what is it, exactly?

A DispoTag is a one-time-use delivery tracker. Businesses of all kinds — online stores, retailers, and logistics teams — drop one into a package before it ships so they can see the delivery is on track and have proof it arrived if anything goes wrong along the way.

Here's how it works: the tag sends out a short Bluetooth Low Energy signal — the same low-power radio your wireless earbuds use — carrying nothing but an anonymous string of characters. As your package travels, receivers in our detection network pick up that signal and report where the package has been. That's the whole trick.

And for privacy, that broadcast isn't a fixed fingerprint. The ID it transmits is randomized and keeps rotating — it isn't the short code printed on the front, and only our system can match it back to your package. Your delivery data travels over a secure, encrypted connection, and because the ID keeps rotating, the tag can't be used to quietly track a device the way a permanent one could.

The tag has no idea what's in the box, who ordered it, or who you are. It never did.

What it can't do

The fears people have when they find an unfamiliar device, answered directly.

It isn't watching or listening

There's no camera, no microphone, and no speaker — just a tiny radio chip and a battery. It physically cannot record anything.

It doesn't know who you are

It carries no personal data at all — just an anonymous device ID. No name, no address, no order details — nothing about you is stored on it or sent by it.

It isn't going to follow you

It was built to do exactly one thing: confirm that this package reached you. It runs on a single-use battery that can't be recharged or reactivated, and its tracking page stops showing the journey about a day after your package is marked delivered. Once your order arrived, the tag's job was done.

It isn't an AirTag

It doesn't use Apple's Find My or Google's tracking networks, and it can't be paired to anyone's phone. It only ever spoke to our delivery network, and only during your package's trip.

What should I do with it?

Anything you like. It's yours now.

See the trip your package took

Some senders leave tracking public. If yours did, enter the ID printed on the tag and you can watch the journey your package made to reach you — free, no app or account. If the sender kept it private, you'll just see a note saying so.

Toss it

Nothing special to do — it's safe to toss right in with the box and packaging it came in. Because it holds a small coin-cell (CR2032) battery, a battery or e-waste recycling bin is an even better home for it where you have one. And like any button-battery device, keep it away from young children and pets.

Ask us anything

Still have a question this page didn't answer? We're happy to help — a real person will get back to you within a business day.

Contact support →

Common questions

Why was this in my package?
Whoever shipped your order — a store, a brand, or the logistics team moving it — placed it there for delivery visibility, so they'd know your package was on its way and could confirm it arrived. Lost, delayed, and stolen packages are a costly problem across shipping, and this is how they track and protect your order on its way to you.
Is it still tracking right now?
Its job ended when your package arrived. It was only ever tracking this one delivery — its tracking page stops showing the journey about a day after the package is marked delivered, and the single-use battery can't be recharged or reactivated. Once your order got to you, the tag was done.
Is it dangerous?
No. It's a low-energy Bluetooth beacon — the same kind of radio as wireless earbuds or a fitness band, transmitting at a fraction of the power of a phone. It has no moving parts, no camera, no microphone, and nothing sharp or hazardous. It does contain a small coin-cell battery, so — as with any button-battery device — keep it away from young children and pets.
Is my personal information on it?
No. It holds no personal data — it only transmits an anonymous, rotating ID that means nothing on its own. The XXX-XXXX code printed on the front is just a lookup key our system links to your package. It doesn't know your name, your address, or what was in the box.
Can I keep it or reuse it?
It can't be reused — it's a one-time-use device, and the battery can't be recharged or replaced. What you can do is enter its ID in the box above (under "See the trip your package took") — and if the sender left tracking public, you'll see the delivery journey it recorded. If they kept it private, it'll just tell you so.
Could someone use one of these to follow me?
It's not built for that, and it wouldn't work for that. It can't be paired to a phone, it doesn't use Apple's or Google's finding networks, and it broadcasts a rotating, randomized ID that keeps changing — the opposite of what you'd need to follow something. Add a single-use battery that can't be recharged or reactivated, and it's designed to do exactly one thing: follow a package through the mail, once.

Ship packages yourself? See how businesses use DispoTag to track and protect their deliveries.