Free White Paper

The Last Mile Problem: $117B in Chargebacks. $12B in Stolen Packages.

The data behind ecommerce's biggest margin killer — and how to fix it.

19
Pages
15
Cited Sources
6
Min Read

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What's inside

19 pages of research, data, and actionable strategy for ecommerce brands, 3PLs, and carriers.

The $117B chargeback crisis

The true cost of chargebacks — from processor fees to friendly fraud — with data from Mastercard, LexisNexis, and Chargebacks911.

The porch piracy epidemic

$12B in stolen packages per year. Who's affected, why prosecution is rare, and why apartments are 3.5x more vulnerable.

Why current solutions fail

Signature confirmation, carrier insurance, chargeback management services — what each one gets wrong and why the gap persists.

GPS proof of delivery

How disposable trackers give merchants independent, carrier-agnostic delivery verification that wins chargeback disputes.

Address-level risk scoring

Six signals that predict chargeback risk before you ship — including the cross-merchant Risk Network that gets smarter over time.

The full-stack solution

How Trackers, Risk Score, and Protect work together as a single platform — with a network effect that deepens over time.

Ready to stop losing money to chargebacks and package theft?

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